27 March 2020

We are Committed to Assisting in your Mobility at this Time

Townsville Jeep want to assure you that protecting the health of you, your family and our team is of paramount importance to us, and have taken proactive steps to ensure this commitment is upheld through the COVID-19 pandemic.

We will closely monitor the situation and continue to adapt as required in order to maintain our service to you, while also helping to mitigate the spread of COVID-19.

Service offerings:

  • Valet servicing – we’ll pick up and drop off your vehicle from your home or workplace
  • Mobile servicing – we’ll come to you, and provide essential servicing at your home or workplace
  • Contactless drop-off – feel free to drop-off and pick up your vehicle for servicing without any contact

Sales offerings:

  • Video conferencing or remote meetings
  • Valet test drives - drop off and pick up test drive vehicles from your work or home
  • Online vehicle valuations
  • Offsite deliveries

Proactive initiatives:

  • Practising social distancing – following prescribed distances between people
  • Cashless payment
  • Protective service materials – such as disposable seat and steering wheel covers are
  • Technician protection – our factory trained technicians wear protective gloves
  • Sanitised loan vehicle – please book in advance to avoid disappointment
  • Vehicle sanitation service included with service
  • Vehicle sanitation service at additional cost
  • Easy access to hand sanitiser, wash basins, or hand wipes for our team and guest
  • Increased cleaning standards - above those previously in place

We thank you for your ongoing support to Townsville Jeep and are here to support you through this uncertain time. Please call us at any time.

 

Stay safe,

The team at Townsville Jeep

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